Shipping Policy

We work hard to make sure your order reaches you safely and as quickly as possible. Because many of our products are sourced through international fulfillment partners, including suppliers in China, shipping times may vary depending on your location, the product ordered, and carrier conditions.

Order Processing

Orders are typically processed within 1–3 business days before shipment. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note that processing times may be slightly longer during holidays, promotional periods, or periods of high order volume.

Estimated Delivery Times

For most U.S. orders, estimated delivery is:

8–20 business days after shipment

Delivery times are estimates and are not guaranteed. In some cases, orders may arrive sooner, while occasional delays may occur due to customs processing, carrier disruptions, weather, high shipping volume, or other circumstances outside our control.

Tracking Your Order

When tracking is available, you will receive a tracking number by email after your order ships. Please allow a few business days for tracking information to update after receiving your shipping confirmation.

Tracking updates can sometimes appear delayed while a package is moving between international and domestic shipping carriers.

Multiple Packages

If your order contains multiple products, your items may be shipped separately and arrive in more than one package. You may also receive separate tracking numbers for each shipment.

There is no additional shipping charge when an order is divided into multiple packages.

International Fulfillment

Some products are shipped directly from our international fulfillment partners. This allows us to offer a wider selection of products while keeping our prices competitive.

Depending on the product and available inventory, your order may ship from China or another international fulfillment location before being transferred to a local U.S. carrier for final delivery.

Customs and Import Fees

For orders delivered within the United States, customers are generally not expected to pay additional customs or import charges. However, if any duties, taxes, or fees are imposed by local authorities or carriers, these charges may be the responsibility of the customer.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, contact us as soon as possible. We will do our best to update the address before the order is processed, but we cannot guarantee changes once an order has entered fulfillment or has already shipped.

We are not responsible for packages delivered to an incorrect address provided at checkout.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery window, please check your tracking information first.

If tracking has not updated for an extended period or your package appears to be significantly delayed, contact our customer support team and we will help investigate the shipment.

Please allow up to 30 business days from the shipping date before a package is considered potentially lost in transit.

Lost or Damaged Orders

If your package arrives damaged, or if tracking indicates that your shipment may have been lost, please contact us with your order number and any relevant photos or tracking information.

We will review the situation and work with you toward an appropriate resolution.

Changes and Cancellations

Orders may begin processing shortly after they are placed. If you need to cancel or modify an order, please contact us as soon as possible.

Once an order has been processed or shipped, we may no longer be able to cancel it or make changes to the shipping address.

Questions About Shipping

If you have any questions about your order or shipment, please contact our customer support team through the contact information provided on our website.

We’re happy to help with tracking, delivery questions, or other shipping-related concerns.